【Touch Candle】草泥馬/羊駝香薰蠟燭 ( 一對 )

送貨方式

• 國際送貨

付款方式

• 信用卡

退貨及退款政策

RETURN POLICY 1) Items sold are non-refundable and non-exchangeable. 2) We don't accept returns or refunds for unwanted items without a justified reason. REFUND POLICY 1) Items sold are non-refundable and non-exchangeable. 2) However, we may offer Store Credit, Partial Refund or Full Refund depending on how the following conditions occur : Should the merchandise be found defective or non-functional ; Should the merchandise be found out of stock. 3) Exchange of merchandise (in the original packaging) may be arranged provided that you contact our Customer Service within 7 days upon receipt of merchandise. The parcel’s arrival date provided by Fedex will serve as a proof of date of receipt of merchandise. 4) Any product that has been exchanged cannot be refunded unless there is product quality problem. 5) If you want to apply for a refund on a defected item, you may contact us by Whatsapp at +852 6699 1649 6) When you apply a refund, please provide below information for our reference. Order number Photo of merchandise which you want to refund. The photo must be able to represent the reason for refund. 7) If a refund is justified, Cyber 365 will fully refund or partially refund according to your original payment method. 8) With regard to refund of purchases involving any coupons, the refund amount will be deducted by the coupon amount. Coupons will not be re-issued. 9) Cyber 365 reserves the right to amend terms & conditions and of final decision on all matters of disputes. WHEN MERCHANDISE IS OUT OF STOCK 1) If a product runs out of stock, Cyber 365 reserves the right to offer a substitution or refund to the customer without notice. 2) If a product runs out of stock, Cyber 365 may provide customers with a substitute product of similar value and style. Cyber 365 shall notify customers of unavailable products and their substitutes by phone or email. 3) Customers have the right to reject any substitutes offered. Cyber 365 will refund the amount that customers have been charged for that product. 4) If customers have agreed that substitutions are allowed, the final value of the customers’ order may be affected by substituting similar products. The prices charged are those applicable on the day of order confirmation. 5) All orders are subject to confirmation of final availability and Cyber 365 reserves the right to decline any order at our sole discretion.